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Acc Worker Tried To Kill Herself

#21 User is offline   Huggy 

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Posted 22 August 2006 - 10:41 PM

Razzle, to me, from what you have said, it sounds like you are employed within ACC in some way or that you have a friend or relative that works there.

Are you a CM or perhaps maybe higher up in the mongrel chain????? Are you trying to make us feel sorry for you lot ??????

Well sorry to burst your bubble what you say will never change the way most of us feel toward ACC.

Razzle there is probably more of us people on this site as genuine claimants with issues with ACC than what the total number of people that work at ACC as Case Managers.

This site gets bigger everyday and the threat to ACC grows with it. That is why every now and then we do get a BRAVE ACC worker come onto this site and try and defend there actions. Unfortunately they are very limited in numbers and dont last too long.

Numbers speak and we are getting into high numbers now.
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#22 User is offline   flowers 

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Posted 23 August 2006 - 07:31 AM

Pazzle who are you trying to fool?
Your bosses ACC?
From your comments I am convinced that tou are a third echeloinst (ie agent/spy/toady) and all your posts will be regarded as such.
I feel sory for you as it appears from your comments you are badly in need of help.......probably psycological.
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#23 User is offline   ACCwhistleblower 

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Posted 23 August 2006 - 07:43 AM

Razzle if you feel the need to get some relief from the pressure ACC seems to have put you under please contact me personally and provide some details of your difficulties with your employers I would be pleased to help keeping confidentiallity and anonominity so they cannot sack you.
We have good lawyers that I am sure help you look after your interests.
Give it some thought and do the proper thing and BLOW THE W#HISTLE.
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#24 User is offline   tonyj 

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Posted 23 August 2006 - 08:20 AM

razzle, on Aug 22 2006, 10:13 PM, said:

Acc rules. Its the most well thought of government health scheme in any country. You guys don't know how lucky you are to live in a country were you don't have to go through years of court battles, or dodgy out of court settlements to get even half of what you've lost through injury.

I feel for those who have lost out on claims, but is that ACC's fault? Thousands of people have managed to reap the full benefits that ACC provides, so do you ask yourselves, why didn't this happen for me?


Razzle


What you say is actually not far off the mark for the majority of ACC clients.

When it works as it should it is second to none .

But I would suggest that the when it does not go right and ACC get it wrong , and this occurs far more frequently than presumed the collateral damage is enormous .

If a situation is black and white and a competent Case Manager is on the case thing will progress well and although the support is often fraught with frustrations its not too bad.

But due to lack of skills , inept supervision and a culture that discourages admitting mistakes and even sometime down right vindictive vexatious action it can go wrong and when it does the it is totally devastating .It would not be so bad if the checks and balances that are in place were effective but unfortunately they are not.. The general presumption by these so called checks and balances is the ACC position is well founded and the client is barking up the wrong tree.
The reality is all too often the ACC has made a flawed judgement that has been allowed to continue , often passing through dozens of hands and each one compounding the original error.
Yes often the clients are their own worst enemies , more often than not they have a form of brain Injury or other psychological complications , already struggling just to get through one day at a time . The initial expectation is ACC is there to help , it is the one security in their lives so when this does not happen the effects can be traumatic and the reaction not always rational . The trouble is even if the initial reaction is reasonable and the client seeks remedy through the available resources they are geared to break one by being ineffectual .

Its not unusual to see files 8 inches high that are full of reports and confusion costing ACC thousands and the client his sanity , family and sometimes life. For many it seems that they could have been remedied at about half an inch if only someone in ACC bothered to accept a mistake was made and fixed it.

What scares me is those that stand up and battle are in fact the minority , most are so traumatized they roll over and end up relying on WINZ , Prisons , Cemeteries , Families and community houses to take over their rehabilitation and care.

.
Razzle , I just hope you or none of yours ever have to walk in the shoes of those who have been mismanaged by ACC , I would not wish it on my worst ememy , An already vunerable person subject to the sorts of occupancies that ACC inflicts on them is horrendous .

To be critical of those who express the levels of frustrations and trauma they are going through is not on , you seem to have no comprehension of just how bad it really can be, but then nor do most observers or ACC staff , especially in upper management.

I have walked in their shoes.

tony..
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#25 User is offline   kiwiwine 

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Posted 23 August 2006 - 10:24 AM

ACCwhistleblower, on Aug 23 2006, 07:43 AM, said:

Razzle if you feel the need to get some relief from the pressure ACC seems to have put you under please contact me personally and provide some details of your difficulties with your employers I would be pleased to help keeping confidentiallity and anonominity so they cannot sack you.
We have good lawyers that I am sure help you look after your interests.
Give it some thought and do the proper thing and BLOW THE W#HISTLE.

Whistleblower,
No offence intended but Dermot Nottingham is affiliated with a company called Whisleblower - I do hope that you're not anything to do with him or his bunch of conartists that have previously touted for business on this site. :o
Earle McKinnney is the company director of Whistleblower and Accunion as listed on
www.companies.govt.nz
There a a number of members on this forum that have been ripped off by these men - I for one have lost to them $12,937.50 :(


Kiwiwine B)
Evonne Puru
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#26 User is offline   flowers 

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Posted 23 August 2006 - 06:34 PM

Interesting article on this evenings news.
About employees downloading stuff on the companies computers.
Bet if ACC had a gander they would have to sack half their staff
( Most of them under paid incompetents chasing bonuses for
accelerating the exit process and costly deadwood anyway
)
and save a mint on their bandwidth.
Think of all that Money available to apply real rehabilitation where needed
and real ongoing pernament long term support for those that require it.


YEAH RIGHT!
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#27 User is offline   MadMac 

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Posted 23 August 2006 - 06:51 PM

:wub: Hi everyone ...

mmmmmmmmmmmmmmmmmmmmmm ... Interesting comments ... yeep I know which side my breads buttered on ...

B) Sorry ACC you have bummed out again ... well how is it possible to manage something effectively when techanical their are bugger all accurate technical details to technically manage with to reach a technical decision of completition ?

:D Yippee to the accforum.org site where real people have the freedom to express there concerns / comments and feel supported by real people that have lived real life experiences ... we share because we care ...

;) Have a fantastic bueatiful day and enjoy the moments that have been created ...
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#28 User is offline   jocko 

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Posted 24 August 2006 - 11:31 AM

Razzle I spent eight years rehabilitating myself only to have it ruined by ACC staff with a personal vendetta. Up until the time I reacted I always treated acc staff with respect and dignity and had done so for twenty one years. You should spend some time studying ACC from a non biased perspective and using a little common sense. Then you would see that we are right. Like, try reading the post that started this. That would be a good beginning.
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#29 User is offline   Huggy 

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Posted 24 August 2006 - 12:48 PM

Anyone else noticed how Razzle hasnt replied since his first posting. Us genuine victims speak in numbers ................. Razzle speaks as one.
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#30 User is offline   Shannon 

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Posted 24 August 2006 - 02:21 PM

Razzle Dazzle
All bulshit and squeak
You talk da talk
like da casemongrel speak

Razzle Dazzle
so full of it
you jumped up useless
peice of shit

Razzle Dazzle
You just having fun
But I can read you
your IQ is none

Razzle Dazzle
What more can I say
Rat arse rat arse
just go away


:wacko:
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#31 Guest_Percy_*

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Posted 25 August 2006 - 07:51 PM

Razzle, there would be no problem if ACC case managrs did their job honestly and with RESPECT for their clients, instead of looking at them as possible KPI earners.

If ACC Case Managers stuck to the LAW there would be no need for this site. Everyone on thos forum has a story to tell at the way they have been treated. It is tme you guys accepted that there is a CODE OF CLAIMANTS rights and stuck to it.

We do not appreciate input from ACC staff here who are out to abuse us!!!
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#32 User is offline   used to could 

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Posted 16 October 2006 - 07:16 PM

dear razzle

what flawed trashy logic bounces around in your head.

you use a strawman argument and this concept is applied all to often. - you see pin head it works like this:

you present the claimant in such a way - just because you don't get what you want - the proper address really is we don't get what we NEED. so immediately, you misrepresent the situation for starters and try your best to have us all believe that we operate on this assumption ; then try to convince us that we are misguided in our valid claims and arguments based on your false ARROGANT premise - that suggests completely otherwise.

you are truly deluded at a most fundamnetal level - I have a beach house in the middle of the Southern Alps you can stay at - you'd love it there I'm sure.

hey -although we do care about claimants overseas, we have to deal with the here and now, in as much as they do. hmmmm - read the first paragraph again !

3rdly - reap the benefits ? - dork, what an inappropriate selection of vocab :we don't reap ; we get due entitlments. you make it sound like appropriate rehab is synonomous with getting a paid ticket on some Club Med cruise - you really are showing your pathological retarded sense of reality here. read the first paragraph again

If these people don't get what need - OF COURSE IT'S ACC'S FAULT. Where else could the fault lie ?!
Is a ghost writer from some loony bin helping you out ?!

To not do anything better with our time as you say is to bow down to dictators and tyrants. Guidelines are a cop-out in leui for a true objective and measured response to ANY ones PERSONAL circumstances.

ACC Forum admin - allow me liberty here - PISS OFF and get a life yourself razzle, we have much better things to do with our time than have you irrate and obstruct peoples' real sense of justice here - no thanks again on the part for your lack of respect and dignity. Don't even think of sending me your gullible and weak-minded retorts. I can assure you: you have no backbone, you are a liar and you will think about this message for it reveals what you truly are.
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#33 User is offline   tonyj 

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Posted 16 October 2006 - 07:37 PM

U note yje original letter include OSH ..

just got this on the end of a press release from the beehive , nearly posted it on alaugh a day .. but thought this might be more appropriate .
Just goes to show how screwed up our public service really is..




"To the journalist: please note that health and safety services formerly referred to as Occupational Safety and Health (OSH) should now be referred to as the Department of Labour."

tony
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#34 User is offline   accvictim 

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Posted 18 October 2006 - 03:59 PM

Razzle,You are so WRONG!

Some of these case managers ARE OUT TO GET YOU, and many of them are not people who just go to work and go home at the end of the day.
Many of these case managers are deliberately making it hard for claimants and in some cases claimants have lost homes and families as a result of these case managers actions, (i have real proof).

Razzle did you know these scumbags are paid LARGE CASH BONUSES for exiting claimants and denying legitimate claims, a bit of an incentive ,wouldnt you say?.

So you see there is corruption within ACC and also within the legislators.
From the top to the bottom CORRUPT!.

Quote from Razzle "Acc rules. Its the most well thought of government health scheme in any country. You guys don't know how lucky you are to live in a country were you don't have to go through years of court battles, or dodgy out of court settlements to get even half of what you've lost through injury. "
I dont know what planet you are on Razzle, but numerous NZers have spent millions of $ on legal fees on battles with ACC, oh yeah we are really lucky to live in a country like this, NOT!.
Australias medi care is far better and more fair than ACC will ever be.

We treat case managers with respect" yeah Right!!. they`ll get as much respect as they give us NONE!

ACC plays Mr GOODGUY ,ACC Thinksafe Games, good for the well heeled and those who are not injured, what a damn CON.

Razzle i have 220 TV news clips of injured people ACC have neglected, so dont go praising these nasty bastards in this forum, makes us kinda angry, and shows your ignorance.
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#35 User is offline   Shannon 

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Posted 19 October 2006 - 09:37 AM

My guess is both
:rolleyes:
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#36 User is offline   grumpy 

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Posted 21 October 2006 - 08:02 PM

Razzel get your facts right,

Wali Javad Allahayi (an overstayer) shot his wife in the back, has had $38, 139 paid for his defence in Legal aid. (so far) He is lucky to be living in this country illegally AND being looked after.

His wife NEW ZEALAND born injured so bad she cant walk without crutches, this victim, now an ACC victim trying to battle the system and NOT getting help from ACC, she is not so lucky to be living in this country, try walking in her shoes.
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#37 User is offline   Head 

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Posted 23 October 2006 - 03:41 AM

View Posttonyj, on Oct 16 2006, 08:37 PM, said:

U note yje original letter include OSH ..

just got this on the end of a press release from the beehive , nearly posted it on alaugh a day .. but thought this might be more appropriate .
Just goes to show how screwed up our public service really is..




"To the journalist: please note that health and safety services formerly referred to as Occupational Safety and Health (OSH) should now be referred to as the Department of Labour."

tony



Razzle the power has gone to most of the CM heads and it sounds like you have lost it, maybe you shd mke a claim for a injury through ACC and see a specialist to verify it.

CM are not medical people and shd not be aloud to strictly speaking never judge a injured person, and there Dickhead squad {FRAUD UNIT} shd neither be judemental of any1s injury cause they aint qualified to do so.
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#38 User is offline   MadMac 

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Posted 22 September 2007 - 11:32 AM

;)
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#39 User is offline   scrumpy 

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  Posted 28 December 2009 - 04:18 PM

View PostIDB, on Apr 20 2004, 01:37 AM, said:

Posted Image

<span style='font-size:17pt;line-height:100%'>ACC worker tried to kill herself</span>
20 April 2004
By CUSHLA MANAGH

Former ACC case manager Willemina van Riel says her job at ACC was so stressful she tried to kill herself.

Mrs van Riel, of Invercargill, is no longer employed by ACC but she said yesterday that her memories of working in "that toxic place" were still painfully fresh.

ACC, the state agency responsible for preventing workplace injuries, has been accused of bullying and overworking staff.

Labour Department watchdog OSH has investigated and says ACC has introduced a system to manage workplace stress.

OSH is monitoring the situation and is talking to ACC about complaints of stress from staff in other ACC offices.

ACC said complaints about stress, workload and bullying had not been substantiated.

It had confidence in the systems it had put in place to manage workplace stress.

Spokesman Fraser Folster said ACC had no plans to review its systems or procedures, and it had no evidence to indicate that problems were widespread throughout the organisation.

ACC Minister Ruth Dyson's office referred all queries to ACC, saying it was an operational matter for ACC rather than something the minister would comment on. Ms Dyson was asked at the end of last year if any claims of work-related stress had been reported within ACC.

She said then that ACC started keeping statistics on employee reports of work stress last July and, to date, no cases had been reported that identified work-related stress as the "primary stressor".

Mrs van Riel faxed The Dominion Post copies of documents showing she was treated for post-traumatic stress disorder and depression after a nervous breakdown four years ago.

She said her collapse was brought about by overwork and lack of support from ACC managers she had no history of mental illness before starting at ACC.

When she told a manager she could not cope and was feeling suicidal, she said she was told "not to be so silly".

"I remember crying in the corridor one day and I bumped into another case manager who said to me, `at least you can cry I just go home and drink gin'."

After trying to kill herself, she left ACC and began a long course of counselling and medication.

Mr Folster said Mrs van Riel was paid the equivalent of 30 months of full pay while ACC tried to support her during rehabilitation. Eventually, she left on medical retirement.

He said there was no system of independent professional supervision for frontline staff when Mrs van Riel worked at the Invercargill branch, unlike now.

Mr Folster rejected suggestions ACC staff had bullied her or failed to be supportive.

http://www.stuff.co.nz/stuff/dominionpost/...21a6000,00.html

30 months on full pay !! ?? shouldnt she have been on 80 % ? wonder what shes getting paid for 'medical retirement' and how long will that go on for? bet she doesnt have to 'pay back' winz when her super kicks in !!

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#40 User is offline   Moeroa 

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Posted 28 December 2009 - 05:25 PM

ACC's not a nice place to work. KPOs/KPI incentives may be lucrative but @ what cost? Aunty worked @ the ACC as a CM. She lasted a few months before she found another job, after a co-worker had tried to top herself & ended up in the Auckland hospital under 24/7 guard.

Like Activst says, "All the good people leave".

View Postactivist, on Nov 7 2006, 04:03 PM, said:

Just thought I would add this to the forum for a laugh.

I worked as a temp in ACC's head office on Molesworth Street (Funding and Pricing). While I was supposed to be there for six weeks and ended up there for six months as they kept offering me more money - even though I didn't like it. A few things I learnt:

My immediate boss was Justine a career ACC administration employee her most famous quote

"All the good people leave".

So ACC is being run by the dregs of our workforce, and boy does that show. Many of the staff were rejects from IRD - probably had to move out following the big suicide review. They ALL wore dark clothes and HATED their jobs.

One of the 'data entry' type managers was a woman in her 50s who was adored by her bunch of misfit staff. Several of them had been employed even when they were known to have OOS and so had at least 1-3 days per week off because of their OOS, paid of course, because ACC staff receive unlimited sick leave.

I found out later why this manager was so well liked, because she often did not advise personnel when her staff were away. This situation was well known in the organisation and yet nothing was ever done.

During my assignment there I was sent an email by one of these data entry group which was very rude (the stupid woman had obviously not read the thing properly before she fired it off to me). I rang her immediately and told her how insulted I was, she was very apologetic. However I did not want to get in trouble as a temp by having an email such as it on my computer so I complained to the boss in the big office. Boy did I get shit from the staff for that. Three weeks later several staff in another department were sacked for such emails, nobody said anything after that.

At a long service drinky poos with one of my workmates I actually poured drinks and chatted with Garry. The word at ACC was he was a reactionary and never did anything unless the heat was on. (Note this particular ACC employee hated his job the most out of everyone on the floor, but he told me he couldn't leave because he would never get such good money anywhere else.)

I was invited to the staff xmas party, we walked into this pub on Courtney Place that had been hired out for the night, on the big screen TV was Garry and his family and him talking about how great things were. I cracked up laughing, he really thought highly of himself that man, don't know the knew guy, assume he's following in Garry's footsteps as things don't seem to be changing at all.

Also was shocked at the number of drunk employees by the end of the night, women throwing up everywhere and people kissing and touching each other up in full public view - gross.

I was also given one of the staff xmas boxes, which I felt very uncomfortable about, being a temp. These were worth $200 and included things like a deck chair, wine and food etc in beautiful packaging, I remember thinking how extravagant they were.

The head of the legal area, where I was assigned was a lazy, arrogant, disgusting man who swore continuously and was always spending money on the best legal consultants he wanted, whenever things got too hard - I am pretty sure it was the same legal team who showed up to reviews all over NZ. There were some very weird people working in that building.

The year I was there also the manager of funding and pricing received a $30,000 bonus because he had done such a good job with the budgets - he was going to buy a new boat with the money.

For the first three weeks I was there I was put on filing because everybody was to busy to show me what to do. $1000 a week was the cost to ACC for a filing clark, I threatened to quit on the third week so someone did something.

One thing I remember about ACC is how bad their internal mail system was. Even though I was a temp it didn't take long before I was getting mail from all over the organisation because I would always try and find who the mail actually belonged to - something the mail room would not do. There filing system was attrocious as well and their computer system was really bad.

Oh yeah and lastly one day I went with the others to a function Garry had organised to say thank you to his senior office managers for achieveing the targets set in reducing the 'tail'. I remember sitting there thinking yeah and what did those managers have to do to their staff, who in turn did to their claimants to get them off ACC - well most of us know what that was, and still is.

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