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Dispute Resolution Services Limited This Tribunal is not Independent

#41 User is offline   Alan Thomas 

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Posted 07 May 2007 - 03:01 PM

Gloria

If there were a hundred ACC advocates (including both legally unqualified and qualified) in New Zealand, and I challenge you to come up with a hundred, at what level in the hierarchy would you place Nathan Ormesby? Keep in mind the competency of his colleagues when you make your estimation. For example would Nathan Ormesby the above or below the likes of **** **********. At what level would you place Spintosa?

The point that I am trying to make is that the standard of ACC advocates is quite appalling. I know of about 5 that I put at the top and another five that I would put further down the list is assuming there may be others available.

How would Darrell be able to know one from another? Some of the junior advocates putting themselves forward for service may be perfectly capable of dealing with simple cases. Personally I would not trust Mr Ormesby with my wheelbarrow but I don't know what case Darrell has got him doing.

The concern I'm expressing is that there are precious little advocates of any merit and not without reason. The ACC always employed anybody they can and that gets underway such as Sandra Mechen of Takapuna branch A reasonably competent barrister as an example.
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#42 User is offline   Gloria Mitchell 

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Posted 07 May 2007 - 03:41 PM

Thankyou Alan,

I will be keeping my own hands on my barrow....am I allowed to say Warren has been very helpful....and he is very intelligent and I would trust him?

A good advocate I feel is one who will work with you, not one who works "for you."

Why would you waste all your valuable knowledge of your case and your life and trust someone else who doesn't have your knowledge. Its a dicey situation to be in at the best of times.

The support groups have, I feel a much better chance of helping you than one of the advertising advocates....for reasons of intimate knowledge of the situations you are likely to find yourself in and a good resource base to draw from....IMHO

Gloria.
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#43 User is offline   DARRELLGEMMA 

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Posted 01 February 2008 - 04:47 PM

View PostLimoges, on Jun 6 2006, 11:43 AM, said:

I would like to know how many Forum members have won Review hearings when using a Lawyer? I am sure that the % of 'wins' goes up when doing this.

The fact of using a Lawyer (completely unreasonable for many, I know not to mention unfair) seems to help the claimant's case and this goes when the Lawyer is involved in any of the dealings with the Government Offices as well.

Hi Limoges it is Darrell Pearce here. I won 2 reviews using a lawyer back in 2001 & 2002. In the first successful review the reviewer told ACC to go away & get me assessed by an orthopaedic specialist. Ian Brown did the assessment on the 30/7/2001 & only gave me 3% might sound dumb but that is what he did. On the advice of my lawyer she said to go to Palmerston North to see there specialist Peter Grayson & he gave me 5% when combined with my sensitive claim is 10%. The reviewer ruled in my favour & told ACC to start paying up i didn't receive back dated independence allowance payments until august because the arseholes ACC are went to the district court & had those payments cut off on incorrect evidence which they admitted to a year later & did nothing about it. I have only just received my independence allowance payments back from the stingy wankers ACC are. The matter is now before the district court on March 14 at 10.00 am. I will be asking the question why is there a gap of 5 years with no payments. It will be interesting on that particular Judge Beattie will hear the case.
All The Best Sorting Those Bastards Out Called ACC.
Kind Regards.
Darrell Pearce.
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#44 User is offline   jockmarley 

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  Posted 25 March 2010 - 08:29 AM

View Postjocko, on Apr 8 2004, 12:52 PM, said:

When one mentions the fact that ACC owns Dispute Resolution Services Limited. People just shake their heads and go away in apathetic disbelief knowing it will be true and another example of the corrupting of Policy holder rights. The amount of appeals and reviews called for in the ACC scheme at present indicate that something is definitely wrong with the decision making process within the Corporation. Why is DRSL wholly funded by ACC? ACC pulled two of its staff off the board of DRSL when it was exposed that they were there. If DRSL was "independent" why were they there?
Bearing in mind the scope of ACC reviews
and their precarious position in relation to their true master. Some reviewers do a fairly balanced review. Some, disliking what they seen with ACC, left and started practises fighting them.
There is no way the first step in a dispute between the policy holder and ACC should be heard by anything but a truly transparent and independent tribunal.
Can anyone find the latest figures. How much does DRSL cost the lavy paper, spelling intentional, that is how ACC sees the levy payer, think about it. How many reviews are heard each year now compared to 10 years ago. Labour promised to return ACC to the way it was. Well get the bloody Corporations hands out of the judicial and medical process. There is no way the assessment of a junior GP should be given the right to overturn the reports of more eminent medical specialists or the patients GP. Simply because he is "approved" by the insurance company that hires him. And if the doctor who is hired by that insurance company is found to be giving assessments that are plus 98% in favor of that insurance company and they both benefit financially from it. His independence should be seriously questioned because the man is obviously nothing but a cheap fraudster, hiding behind corrupt law. Look at Antoniadus and his trips to Queensland? is he independent. Lets have a look at their books and see how "independent" they would be without the wad that ACC sticks in their wallets via Provider payments. DRSL sees what is going on. Every day in their job they see the mental thuggery that is part of being permanently disabled and contracted, by the act to ACC. Daily they see the petty invasions lies and deceit of case managers, they give them names like Kaye Costely, The Rottweiler, they call her. Where is the decency in these highly paid professionals, Why do they not speak out? Because they are legally bound by their masters not to speak out. So how on earth can they be "Independent"?

Was recently at a meeting with ACC in Manukau to discuss the New Advocacy Approach(which there isn't) and got quoted these figures:$7.3 million was what was spent on reviews last year $1.3million was awarded in costs,DRSL got the rest apparently.They were expecting Reviews to cost between $18/20 miliion this year and state that 75% of all Decisions are upheld.I will let you do the maths.
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#45 User is offline   Compassion 

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Posted 25 March 2010 - 09:51 AM

I actually feel that now drsl is running my claim not acc.
Even over the petiest of things, has to be run by drsl!
I win everytime its like my branch just thinks 'we'll give it a go'. (not to treat me right).
go figure
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#46 User is offline   scared 

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Posted 25 March 2010 - 10:04 AM

Wow Jocko Your post was from 2004 - We have had a change of government totally and the same sh$t keeps happening. Blame National - Blame Labour - They all read from the same book !!! And it is not the one the average NZer reads from.
How bloody sad for NZ - The Yanks are looking better with their health-care stance then the Kiwis. Who would have ever thought we would see a day of such shame on the NZ government for its treatment of injured New Zealanders...
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#47 User is offline   MINI 

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Posted 25 March 2010 - 11:18 AM

If you live overseas and follow the different countries moves concerning any particular issue..........say health in this one....................you will find that Aussie starts following America a couple of years after and poor old NZ starts catching up with those two about six years after it came in another contry.

Like decimile currancy and all the other changes. NZ is about six years behind the one that brought it in.

Now that people in america have got health care and the insurance companies are supposed to be under control, not just raking in big biggies, and not giving service, you will find that that NZ will eventually follow suit. Some will say that we already have it, but if you are on ACC you certainly do not have it. Need some accountability for ACC using policy and proceedures instead of law!!! The thing to hurry this along has already started that is specialists coming out and damming acc decisions concerning their clients. Surely the specialists will overturn the ACC GP decisions in the end. Although one could be skeptical that the specialists have a vested interest.

ACC are talking at the top about getting people off ACC, yet stopping them having operation is actually not helping them hold onto a job if they happen to be in one. This is what the specialist should be bringing home to the people. This person could lose their job if they dont have the operation!!!! They havent done that so far, so it is looking like they are thinking of their own pocket more than the outcome for the claimant.
Mini
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#48 User is offline   doppelganger 

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Posted 25 March 2010 - 11:37 AM

View Postjockmarley, on Mar 25 2010, 10:29 AM, said:

Was recently at a meeting with ACC in Manukau to discuss the New Advocacy Approach(which there isn't) and got quoted these figures:$7.3 million was what was spent on reviews last year $1.3million was awarded in costs,DRSL got the rest apparently.They were expecting Reviews to cost between $18/20 miliion this year and state that 75% of all Decisions are upheld.I will let you do the maths.



any more on the New Advocy Approach. Is this going to be a new name for ACC new case manager.
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#49 User is offline   hukildaspida 

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Posted 25 March 2010 - 01:57 PM

Neil McKellar, C.E.O DRSL

http://www.btob.co.nz/cms/blogs/ten_questi...il_mckellar.php

http://nz.linkedin.c...llar/11/324/aaa
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#50 User is offline   Compassion 

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Posted 25 March 2010 - 02:29 PM

I worked part time while getting acc money. Got the jobs myself on belief I would be 'helped'. Although several assessors mentioned great ways around my difficulties I was having, acc never funded this help. Instead I lost both these jobs that I had reallly struggled with on my own when I still had a belief in this system.

I now know the help I need and require WONT come from acc, so I will just note that, move on and fund my own treatment. Pity I have to go through their awful assessors/system etc, in order to get the funds to pay for this. So with 2 job losses, I am even further away from outing the system, but this could definitely been avoided.
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#51 User is offline   Corrupt Motive 

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Posted 12 January 2011 - 05:11 PM

Hi all.....I had a review that was made by a MS Findlatter> Funny thing is, they said in letter I must attend and it will go ahead as scheduled unless a dire emergency as i had agreed to the dates etc.

The weird thing is ACC didnt even turn up!!! In what situations etc can they do this and get away with it without any notification whatsoever?
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#52 User is offline   scared 

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Posted 13 January 2011 - 07:11 AM

Did they jsut do the review via phone conference call? If so - then that is the norm these days.
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#53 User is offline   Moeroa 

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Posted 27 January 2011 - 09:32 PM

View Postscared, on 13 January 2011 - 07:11 AM, said:

Did they jsut do the review via phone conference call? If so - then that is the norm these days.


Waste of time then aye?
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#54 User is offline   not their victim 

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Posted 28 January 2011 - 07:48 AM

View Posthukildaspida, on 25 March 2010 - 01:57 PM, said:




interesting

No law expertise

no medical expertise

O ffs! no wonder we have trouble at these meetings, kangaroo court!
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#55 User is offline   doppelganger 

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Posted 28 January 2011 - 09:18 AM

takea close look at his education

became a mechanical engineer but could not find suitable employment (our tax paid for his education)

then he went into the bull shit industry and has remained in there since

As for a disputes educated person as far as i know they are no disputes person and do not resolve the problem.

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Neil McKellarGeneral Manager at Dispute Resolution Services Limited

New Zealand
Contact Neil McKellar
Add Neil McKellar to your network
.Current•General Manager at Dispute Resolution Services
Past•Northern Regional Manager at Accident Compensation Commission
•Managing Consultant at PA Consulting Group
•Managing Consultant at PA Consulting Group
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Education•Te Wananga o Aotearoa
•Massey University
•University of Waikato
University of Canterbury see less...

1 more...
Connections 23 connections IndustryConsumer Services Websites•Company Website

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Neil McKellar’s Summary
Canterbury University - BE(mech)
Waikato University - BMS
Massey University - Grad Dip Bus Studies majoring in Dispute Resolution
General Manager Dispute Resolution Services
Northern Regional Manager ACC
Corporate Projects Director ACC
Managing Consultant - PA Consulting Group

Neil McKellar’s Specialties:
Project and Programme Management
Business Strategy
Quality Management
Operations management
General Management


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Neil McKellar’s Experience
General Manager
Dispute Resolution Services
(Consumer Services industry)

August 2001 — Present (9 years 6 months)

Manages a national network of 60 mediators, adjudicators and support infrastructure for resolving personal injury and telecommunications disputes between service providers and consumers.

Northern Regional Manager
Accident Compensation Commission
(Consumer Services industry)

1995 — 2001 (6 years )

Line Management of 300+ personal injury management staff

Managing Consultant
PA Consulting Group
(Management Consulting industry)

1982 — 1995 (13 years )

Project management, business strategy, quality management, in oil and gas, defence, forestry, electricity, steel, insurance industries

Managing Consultant
PA Consulting Group
(Consumer Services industry)

1982 — 1995 (13 years )


--------------------------------------------------------------------------------

Neil McKellar’s Education
Te Wananga o Aotearoa
2008 — 2009

Te Ara Reo Maori - Wahanga 1-4

Massey University
Grad Dip Bus Stud (Dispute Resolution) , Arbitration, Mediation , 2005 — 2007


University of Waikato
BMS , Finance, Marketing, Operations, HR , 1979 — 1982


University of Canterbury
BE(Mech) , 1974 — 1978



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Neil McKellar’s Groups:
AAMINZ


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does he manage because he certanally does not check any of the persons work that he signs to any of the persons.

Every review decision should be checked for accuracy before leaving his office. that is checked against the claimants file to see if ACC supplied the correct information andACC policies to disentite had not been applied.

This is another person that was given a job due to his dishonesty. fron 1995 to 2001 is when all staff were signed to Catalyst Rehabilitation Management, and being a regional manager he would be responcable for all the file transfers to all of the private companies this is the private companied that were paid a when compensation entitlements were removed from injured persons.

I think Mr Croudus will enjoy this information. Question was he employed by ACC or catalyst????
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#56 User is offline   not their victim 

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Posted 28 January 2011 - 11:13 AM

View Postdoppelganger, on 28 January 2011 - 09:18 AM, said:

takea close look at his education

became a mechanical engineer but could not find suitable employment (our tax paid for his education)

then he went into the bull shit industry and has remained in there since

As for a disputes educated person as far as i know they are no disputes person and do not resolve the problem.



does he manage because he certanally does not check any of the persons work that he signs to any of the persons.

Every review decision should be checked for accuracy before leaving his office. that is checked against the claimants file to see if ACC supplied the correct information andACC policies to disentite had not been applied.

This is another person that was given a job due to his dishonesty. fron 1995 to 2001 is when all staff were signed to Catalyst Rehabilitation Management, and being a regional manager he would be responcable for all the file transfers to all of the private companies this is the private companied that were paid a when compensation entitlements were removed from injured persons.

I think Mr Croudus will enjoy this information. Question was he employed by ACC or catalyst????



I found this last night after being on the forum for hours............
no health and no law...............
shocking........
however, as a mechanic, he should understand "mechanism of injury,maybe i get him to build me a wee model for use in court lol.
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#57 User is offline   MINI 

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Posted 28 January 2011 - 12:03 PM

View Postnot their victim, on 28 January 2011 - 11:13 AM, said:

I found this last night after being on the forum for hours............
no health and no law...............
shocking........
however, as a mechanic, he should understand "mechanism of injury,maybe i get him to build me a wee model for use in court lol.


He has a management degree. A CEO in that position does not have to know about law or medical stuff. No more than you or I do. No one of his staff go to him to ask legal questions. He is not there for that. He is only there to look after the running of the office and make sure the technology and resources are in place to allow the people under him to do their jobs.

The people at that level are normally autonomous and do their own thing, especially if they have a degree in law. They would only pass it by the head lawyer and it would be out the door.

I have just been reading through the 60 pages of text that makes up the tape of my review. The Reviewer made a bit of a slip, he said along the lines of, 'we can't have that', then changed it too, "ACC can't have that" right there in writing. He didnt seem to think they were two separate entities for a moment in time!!! I gave him a meaningful gaze, meaning I understood. Simple slip up, but costly when they are trying to prove to one and all that they are separate!!!

OK must go and read the last 10 pages.

Mini
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#58 User is offline   MINI 

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Posted 28 January 2011 - 07:08 PM

View PostTomcat, on 28 January 2011 - 05:20 PM, said:

HOPE YOU HAVE LOTS OF $s
as this is going to cost you big time :D

and you cant say you have not been warned.


Now that this perfectly good thread has been murdered by the dog, where are the eight new threads Admin.

Or was perhaps this supposed to happen exactly as it has..........???

Maybe the forum is going back to its personal best. Insulting, upsetting, unlawful, ........it would take too long and this forum is to slow to worry about.

Everytime the dog comes on everything starts going in admin, or is it because as allan says on Sparrows profile: He has been dragged through the criminal court (again), so as Admin he is taking it out on one and all.

Should someone not keep these characters in hand??

The true colours are showing for forum. How sad, what fun we were having with the dog and Alan, quite!!

Mini
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#59 User is offline   doppelganger 

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Posted 28 January 2011 - 08:09 PM

mini he dose not have an management degree in the legal office. he has a degree in the management og a brothal or the likes were seedy people are customents. Just because he was a management consultant does not mean that he was any good. look at all of the so called consultants that stole money from people and they all called them selved management consultants.

He has responcabilities as CEO and itis not just making the office efficent but also making sure as go between ACC and claimants that the Claimant has the same information in front of him/her as the reviewer.

When a reviewer misleads in there decision he should be the person that we should complain to. Because he is not suitable qualified or experence to carry out his job complaints to him go unresolved. This means the errors keep happening and persons kept getting wrong decisions.

If he had the necessary qualifications one could complain and have the problem resolved.

take a look at this person has been at DRSL since 2001 and DRSL was the only avenue for cases under the Private companies. This person was involved thriugh out NZ in giving 30% of compensation entitlements to Private Companies on the removal of Compensation entitlements. He only got this job to make sure he employed reviewers that would disentitle claimants and give 30% of the entitlements to Private Companies. People like him are causing your problems now days.
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#60 User is offline   MINI 

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Posted 29 January 2011 - 10:14 AM

View Postdoppelganger, on 28 January 2011 - 08:09 PM, said:

mini he dose not have an management degree in the legal office. he has a degree in the management og a brothal or the likes were seedy people are customents. Just because he was a management consultant does not mean that he was any good. look at all of the so called consultants that stole money from people and they all called them selved management consultants.

He has responcabilities as CEO and itis not just making the office efficent but also making sure as go between ACC and claimants that the Claimant has the same information in front of him/her as the reviewer.

When a reviewer misleads in there decision he should be the person that we should complain to. Because he is not suitable qualified or experence to carry out his job complaints to him go unresolved. This means the errors keep happening and persons kept getting wrong decisions.

If he had the necessary qualifications one could complain and have the problem resolved.

take a look at this person has been at DRSL since 2001 and DRSL was the only avenue for cases under the Private companies. This person was involved thriugh out NZ in giving 30% of compensation entitlements to Private Companies on the removal of Compensation entitlements. He only got this job to make sure he employed reviewers that would disentitle claimants and give 30% of the entitlements to Private Companies. People like him are causing your problems now days.


I have already given my views on Reviews. They are a necessary step to get to the Court. That is all they are. No one should go to review expecting to win. I don't, no matter how precisely and eloquently I state my case. Or how right I am. I think I have had two wins out of about 10 at Review. It is a bit of a different story at Appeal.

I must say though that the powers that be at Review, ie the Reviewer, have this wonderful way of saying that your case is dismissed ie you lost, but they have given ACC directions to follow!! Now there is an anomoly, how can you lose when the Reviewer is sending them away to do a task or two in a time limit and with clear instructions. Which is exactly what you wanted in the first place and means that you eventually win your entitlements.

Like Drrrr!!!!!
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