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Personal Submission From New Plymouth There Submission

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Posted 18 March 2005 - 09:21 PM

21/9/04

The Clerk of the Health Select Committee
Health Select Committee
Parliament Buildings
Wellington

Dear Clerk of the Health Select Committee

Public Submission
Injury Prevention, Rehabilitation and Compensation Amendment Bill (No 3) ACC Medical Misadventure.

This reform is long overdue.

ACC declines most cases after 9 months, as the system is adversary to the patient. The patient feels let down, without any cover for rehabilitation or compensation. The patient receives no assistance from anyone as long as the case is not accepted by ACC.

It puts the patient and doctor in conflict, conflict through the system.

Next the review takes too long and doctors bring their lawyers against the
patient. Everyone else benefits but not the patient.

The Dispute Resolution Services Ltd are not independent.

We submit that rare 1% threshold is not fair, because if doctors make more mistakes than 1% the patients is not covered.

If doctors make more mistakes than I in 100, the patient is not covered. This won't make doctors more careful.
  • This is at odds with the no-fault system
  • hinders the medical misadventure claim process.
ACC encourages doctors to cover-up mistakes and the system has become adversary to the patient.

The patient receives no help from the doctor or ACC. We are worried that patients are having to wait too long and are not rehabilitated under this system.

The ACC system blames the patient for the Medical Misadventure, Mishap and Error.

The patient has to prove the wrongdoing, while the perpetrator gets off scot free, even when a crime has been committed.

The information pamphlets are not given in time to the patient. The patient is left uninformed.

The booklets are all written for the patient, but the patient has not been given the right information and has often no idea, how the system works.

ACC is not helping as they say in the booklets.

Everyone is out to block the patient from receiving the help they are entitled to.

ACC should train their staff to assist, but this is not happening.

Thank you for giving us the opportunity to make our submission

Yours sincerely


New Plymouth
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