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ACC review ACC suggestion need

#1 User is offline   Mak469 

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Posted 04 January 2019 - 08:33 AM

My case has been with ACC for almost 6 months and in December they told me they have reviewed my case and as such don’t think it come under ACC. The whole story started last year on December 2017. I confirm that I have complete medical insurance too if not covered by ACC.
My problem started in December while playing cricket. I hurt my back and as such bought a coupon from Groupon to show myself to chiropractor. When I went to chiro. he asked me to fill up the form for ACC. I did at that time. On the very same day my pain was almost gone but he asked me to come for two more visits which I did.Now, my life was going smooth and then one day while driving Uber I slipped my disc. That particular day I didn’t have pain and as such thought it is not a major issue. Later, with time things became worst and my GP sent me to Surgeon who did MRI. According to MRI there was a disc coming out of my spine which was hitting the nerves. I was training for PAT and such have to go to gym regularly but due to pain I stopped for almost 4 months and as such gained a bit of weight. Due to ongoing pain my GP gave me two week rest and warned me that if I don’t reduce the weight then I have to go for surgery. I have been trying to avoid surgery because after googling and talking to people including doctors, I came to know that later in life it will cause issues which might restrict my movement.
Now, coming towards ACC. I called ACC and mentioned my situation. At first ACC told me that it is not covered. I told them that it is fine I will call my health insurance. Now, I think the same day or next day ACC called me back and told me that they will look into my case but have to go back in time and mark the case when I played cricket and then start from there. They have totally neglected the situation of injury during driving. I was appointed case officer with the name “Tahnee FitzSimmons”. After the first telephonic conversation, I was told that I have to go through panel of doctors. Also, I have to go through few more reports to mark the case as accident. I agreed on that.
The most important report was my MRI in this situation which was showing buldge even on sleeping straight position. Now, while driving the buldge come out more. After a month or so my pain started moving to my genitals and legs. I asked ACC to change my case officer to male so that I can discuss it with male. At first they refused but later a male case officer named “Adam” called me whom I told the whole story. In the end he told me that he cannot change the case officer and it can only be changed after the claim is passed. During the conversation he did mention that case officer get paid for reviewing the case including investigation visits to doctors. I was a bit unhappy and thought ACC might not have a policy like this to change case officer. On the other side I thought case officer is only trying to make money. But I was hesitating a bit to discuss the condition about my genitals.
As, I was getting pinching pain in my hip I told the case officer and my physiotherapist. To rule out the thing that pinching pain in my hip is due to some foreign body I was recommended an X-ray and Ultrasound.
Till now I have gone through urine test, ultrasound of upper and lower body, mri, x-ray and blood test. Few things were paid by ACC and few by my health insurance. Went across massage from physiotherapist, Chiropractors and private massage recommended by my friends. Again couple were paid by ACC and the rest went from my pocket because my health insurance does not include private massage. In the X-ray report there was a small dislocation of bones in neck and back. All the other reports were fine.Thought I should take a break for a while from driving so applied twice to WINZ support but waiting for reply from ACC my form expired. Due to pain sometime I am able to drive 10 hours and sometime 40. So, if you look into my past driving history it will show that I have to restrict my driving because of the pain. The only good thing is now I have learnt how to drive with left leg too. So, I can switch my legs without any issues while driving.
Last month case officer named Alethea O’Dea called me specifying that Tahnee is on leave and she can help me get the Financial Support. I was a bit confused with her statement because my financial support was for two weeks and that too was approx. 4 months back which was not paid neglecting doctors certificate. Still, I didn’t speak much about it. She told me that she has found a surgeon to look on to my case. As such, I thought ACC is recommending a surgeon then must be good and can help my pain. Surgeon was a bit far approximately. 45 min. drive from my house but thought if he can fix my pain then it will be worth. An email was sent regarding the appointment. Surgeon name “Mr. Duthie Mills”
Now, I have no idea who made Duthie the surgeon. This person asked me questions which were not related in any sense to my back. Not even a single question was asked about my back pain due to which I have a fight with him.1) Don’t you want to take citizenship?2) Where did you study?3) Why you came to New Zealand?4) Don’t you have dual citizenship for your country?
I asked Duthie to stick with the case atleast 5 times during the conversation and then finally lost my patience and left. Later, I talked to my friend and told him the whole story. He told me that the person is legal advisor and not surgeon. I was a bit pissed off that ACC was trying to cheat me and trap me. I straightway called the ACC and have a fight with the case officer. I have no idea what is going on. From my end if ACC doesn’t pay then my health insurance pay. Tahnee told me that she reviewed my case and she doesn’t have enough documents to prove it an accident. I told her:1) I have been in New Zealand for more than 11 years and have not worked in any other country so how will you clarify the disc coming out.2) Asking for male case officer which ACC don’t want provide - Tahnee replied ACC don’t have male case officer.3) Asked her that if I don’t go to Duthie what will happen - Tahnee replied that ACC will decline my case.
Finally I called my health insurance who told me that my case come under gradual process of work injury. My health insurance will review my case after they get a letter from ACC that they have declined my case. Now, ACC has taken more than, 6 months to investigate my case and neglected doctors report.
The most interesting thing that happened was this New Year. I met a person who told me that he can get my claim passed if I pay 25% of the ACC Financial support. I considered that as a joke because there is no financial support I am getting. It is only the medical support for Physiotherapist or Chiropractor whom I have to visit when my pain gets worse and for which ACC is not helping.
I want to know, what should be my next step. Shall I go for lawyer, wait for ACC to give me decline letter, ask for my health insurance provider to help or leave the case and continue my life without ACC. Initially, I thought it will be better to go for lawyer right now as I can get the proof of recording which is stored for every conversation with ACC. They have to legally provide the recording so that everything is clear.
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#2 User is offline   Alan Thomas 

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Posted 04 January 2019 - 09:46 AM

Mak It seems to me that the only key issue is whether or not you have had an accident event that has caused an injury or advanced/Aggravated a gradual process injury, seems to be the case.You need to collect all of the evidence of these two elements and make sure that evidence is robust. If your injuries have caused you a loss of earnings then ACC are required to fund not only the medical treatment but also your loss of earnings. ACC is not complicated but rather it is the ACCs failure to educate the front-line staff with regards to the compliance requirements of the legislation as opposed to the current practice of them learning various "techniques" from their peers which ultimately centres around them successfully earning the key performance indicator points which in turn lead to personal profit.
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#3 User is offline   tommy 

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Posted 06 January 2019 - 05:17 PM

 Alan Thomas, on 04 January 2019 - 09:46 AM, said:

Mak It seems to me that the only key issue is whether or not you have had an accident event that has caused an injury or advanced/Aggravated a gradual process injury, seems to be the case.You need to collect all of the evidence of these two elements and make sure that evidence is robust. If your injuries have caused you a loss of earnings then ACC are required to fund not only the medical treatment but also your loss of earnings. ACC is not complicated but rather it is the ACCs failure to educate the front-line staff with regards to the compliance requirements of the legislation as opposed to the current practice of them learning various "techniques" from their peers which ultimately centres around them successfully earning the key performance indicator points which in turn lead to personal profit.

one must have the tenacity , as in how the corporation and yourself come to a comporomise as in whom provides adequate medical , opinions ,, as in your directions of rehab or ,, medical interventions ,,, not easy ,,,,,,,,,,,,,,,,,,
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#4 User is offline   Alan Thomas 

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Posted 07 January 2019 - 09:01 AM

 tommy, on 06 January 2019 - 05:17 PM, said:

one must have the tenacity , as in how the corporation and yourself come to a comporomise as in whom provides adequate medical , opinions ,, as in your directions of rehab or ,, medical interventions ,,, not easy ,,,,,,,,,,,,,,,,,,


REPORTED
Your posting has absolutely nothing to do with the topic of this thread nor does it address my posting. Clandestinely postings like this to express your own attacks against another individual on this site is a disgrace. Go away.

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#5 User is offline   Brucey 

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Posted 07 January 2019 - 09:17 AM

 tommy, on 06 January 2019 - 05:17 PM, said:

one must have the tenacity , as in how the corporation and yourself come to a comporomise as in whom provides adequate medical , opinions ,, as in your directions of rehab or ,, medical interventions ,,, not easy ,,,,,,,,,,,,,,,,,,


Yes tommy one must have tenacity, and it is not easy dealing with ACC, I think the poster needs to get a lawyer, in fact probably should have had one earlier.
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#6 User is offline   Alan Thomas 

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Posted 07 January 2019 - 09:52 AM

 Brucey, on 07 January 2019 - 09:17 AM, said:

Yes tommy one must have tenacity, and it is not easy dealing with ACC, I think the poster needs to get a lawyer, in fact probably should have had one earlier.


As you are attempting to support a posting of an off topic response to the topic of the thread you are also reported.

There is no point in your pretending to be innocent when what you are actually doing is directly trying to destroy the subject matter of a top by your incessant nonsense.

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#7 User is offline   Brucey 

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Posted 07 January 2019 - 10:50 AM

 Alan Thomas, on 07 January 2019 - 09:52 AM, said:

As you are attempting to support a posting of an off topic response to the topic of the thread you are also reported.

There is no point in your pretending to be innocent when what you are actually doing is directly trying to destroy the subject matter of a top by your incessant nonsense.



Clearly you are completely wrong fraudster, tommy was addressing the thread poster, as was I, Bully boy.
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#8 User is offline   MINI 

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Posted 07 January 2019 - 11:08 AM

 Alan Thomas, on 07 January 2019 - 09:52 AM, said:

As you are attempting to support a posting of an off topic response to the topic of the thread you are also reported.

There is no point in your pretending to be innocent when what you are actually doing is directly trying to destroy the subject matter of a top by your incessant nonsense.


Thomas

Brucey is correct in what he says. This person posting needs to have a lawyer to give him advice. It sounds like ACC thinks he has a medical problem, not an injury problem. Only the specialists can sort this one out and to get to them he needs to go thru his GP in a systematic order. Having had to do the whole thing myself to prove Treatment injury, it can be done, with all specialists knowing what the other is saying about the problem. It has taken me over a year so far and in the meantime I have had another rather heavy knock on an already problem leg, which is now included with the whole pattern of specialists and what they say.

Mini
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#9 User is offline   Alan Thomas 

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Posted 07 January 2019 - 11:18 AM

 Brucey, on 07 January 2019 - 09:17 AM, said:

Yes tommy one must have tenacity, and it is not easy dealing with ACC, I think the poster needs to get a lawyer, in fact probably should have had one earlier.


Reported
Neither of you made any comment that even remotely resembled the topic. You are simply in attack mode without making any contribution to the is very important topic. Personal attacks are against the rules.

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#10 User is offline   Alan Thomas 

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Posted 07 January 2019 - 11:21 AM

 MINI, on 07 January 2019 - 11:08 AM, said:

Thomas

Brucey is correct in what he says. This person posting needs to have a lawyer to give him advice. It sounds like ACC thinks he has a medical problem, not an injury problem. Only the specialists can sort this one out and to get to them he needs to go thru his GP in a systematic order. Having had to do the whole thing myself to prove Treatment injury, it can be done, with all specialists knowing what the other is saying about the problem. It has taken me over a year so far and in the meantime I have had another rather heavy knock on an already problem leg, which is now included with the whole pattern of specialists and what they say.

Mini


Mini the subsequent postings addressed myself with the use of the word "your".
Bruce is therefore inappropriate
As for your own comments quite clearly you are addressing the actual issue until of course you started talking about yourself instead of addressing the instigator of the thread who were seeking information it relates to themselves, not you. Do make more of an effort to stay directly and absolutely on topic. If you want to talk about yourself please do so on your own thread and if any are interested in you and wish to help you then they will be our will to direct their attention to your problems on your thread..

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#11 User is offline   MINI 

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Posted 07 January 2019 - 11:58 AM

 Alan Thomas, on 07 January 2019 - 11:21 AM, said:

Mini the subsequent postings addressed myself with the use of the word "your".
Bruce is therefore inappropriate
As for your own comments quite clearly you are addressing the actual issue until of course you started talking about yourself instead of addressing the instigator of the thread who were seeking information it relates to themselves, not you. Do make more of an effort to stay directly and absolutely on topic. If you want to talk about yourself please do so on your own thread and if any are interested in you and wish to help you then they will be our will to direct their attention to your problems on your thread..

Thomas

This person posting wants support and that is what I have tried to give him. It can be done, but he aknowleges it is very difficult himself and there I agree, and suggest the use of a lawyer to get the information he needs, if in fact the ACC is treating is injury as medical.

I have not asked for information or assistance for myself. I have simply told the truth as to what has happened to my attack in a very similar circumstance. If we don't use our knowledge that we have learned by doing the actual work needed, why are we here?? Same/similar is very relevant in law, why is it not so in here. You are out of place Mr Thomas. You do not own this thread, therefore you have no right to tell me how to assist another claimant on here?


Mini
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#12 User is offline   Brucey 

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Posted 07 January 2019 - 02:36 PM

 Alan Thomas, on 07 January 2019 - 11:21 AM, said:

Mini the subsequent postings addressed myself with the use of the word "your".
Bruce is therefore inappropriate
As for your own comments quite clearly you are addressing the actual issue until of course you started talking about yourself instead of addressing the instigator of the thread who were seeking information it relates to themselves, not you. Do make more of an effort to stay directly and absolutely on topic. If you want to talk about yourself please do so on your own thread and if any are interested in you and wish to help you then they will be our will to direct their attention to your problems on your thread..



I never used the word your , I repeat, I was addressing the thread starter and tommy , nothing to do with you at all you Bully, so butt out.

It is about time you stopped your rampant abuse of the reporting system, and your bullying of people.

once again the fraudster pisses all over another thread with his childish bullshit.
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#13 User is offline   Alan Thomas 

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Posted 07 January 2019 - 06:12 PM

View PostMINI, on 07 January 2019 - 11:58 AM, said:

Thomas

This person posting wants support and that is what I have tried to give him. It can be done, but he aknowleges it is very difficult himself and there I agree, and suggest the use of a lawyer to get the information he needs, if in fact the ACC is treating is injury as medical.

I have not asked for information or assistance for myself. I have simply told the truth as to what has happened to my attack in a very similar circumstance. If we don't use our knowledge that we have learned by doing the actual work needed, why are we here?? Same/similar is very relevant in law, why is it not so in here. You are out of place Mr Thomas. You do not own this thread, therefore you have no right to tell me how to assist another claimant on here?


Mini


Your habit of describing your own circumstances contributes nothing towards the subject matter at hand. There is no relationship.
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#14 User is offline   Alan Thomas 

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Posted 07 January 2019 - 06:13 PM

View PostBrucey, on 07 January 2019 - 02:36 PM, said:

I never used the word your , I repeat, I was addressing the thread starter and tommy , nothing to do with you at all you Bully, so butt out.

It is about time you stopped your rampant abuse of the reporting system, and your bullying of people.

once again the fraudster pisses all over another thread with his childish bullshit.


Reported

Just stop being argumentative and focus your attention of the posters needs. Don't be so selfish / arrogant. Give a thought for those who need actual help

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#15 User is offline   Brucey 

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Posted 07 January 2019 - 06:20 PM

View PostAlan Thomas, on 07 January 2019 - 06:13 PM, said:

Reported

Just stop being argumentative and focus your attention of the posters needs. Don't be so selfish / arrogant. Give a thought for those who need actual help



You should practice what you preach. and stop being such an ass. I have done nothing wrong at all as usual, bully boy. Don't tell me what to do, you are not admin, you are just another member like myself, so don't lecture me, and desist from your bogus reporting, and harassment.
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#16 User is offline   Alan Thomas 

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Posted 07 January 2019 - 06:22 PM

View PostBrucey, on 07 January 2019 - 06:20 PM, said:

You should practice what you preach. and stop being such an ass. I have done nothing wrong at all as usual, bully boy. Don't tell me what to do, you are not admin, you are just another member like myself, so don't lecture me, and desist from your bogus reporting, and harassment.


Reported for breaching the rules.
All members of the site are encouraged to police the site and report wrongdoers and those who refuse to obey the rules. The rules are NECESSARY to keep the site orderly and meaningful. You are not outside of the control of the rules of the site and especially you are not outside of the powers of the rule maker!

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#17 User is offline   Brucey 

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Posted 07 January 2019 - 06:24 PM

View PostAlan Thomas, on 07 January 2019 - 06:22 PM, said:

Reported for breaching the rules.
All members of the site are encouraged to police the site and report wrongdoers and those who refuse to obey the rules. The rules are NECESSARY to keep the site orderly and meaningful. You are not outside of the control of the rules of the site and especially you are not outside of the powers of the rule maker!



Correct, but I have broken no rules, on the other hand you continue to steer the discussion off topic, and you are also guilty of harassment, so you continue to break the rules yourself. You also break another rule when you post in the thread you are reporting, that you are reporting some one. so do not lecture me on rules, you are by far the biggest rule breaker on this forum.
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#18 User is offline   Alan Thomas 

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Posted 08 January 2019 - 09:36 AM

View PostBrucey, on 07 January 2019 - 06:24 PM, said:

Correct, but I have broken no rules, on the other hand you continue to steer the discussion off topic, and you are also guilty of harassment, so you continue to break the rules yourself. You also break another rule when you post in the thread you are reporting, that you are reporting some one. so do not lecture me on rules, you are by far the biggest rule breaker on this forum.


Reported
Your post has absolutely nothing to do with review hearings. Perhaps you might enjoy a different type of Internet site.

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#19 User is offline   Brucey 

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Posted 08 January 2019 - 09:38 AM

View PostAlan Thomas, on 08 January 2019 - 09:36 AM, said:

Reported
Your post has absolutely nothing to do with review hearings. Perhaps you might enjoy a different type of Internet site.



No my post is in defence of your lies, and I will continue to post in opposition to your lies. And highlight your blatant rule breaking, so get used to it.
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#20 User is offline   MINI 

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Posted 08 January 2019 - 12:05 PM

View PostAlan Thomas, on 07 January 2019 - 11:18 AM, said:

Reported
Neither of you made any comment that even remotely resembled the topic. You are simply in attack mode without making any contribution to the is very important topic. Personal attacks are against the rules.


Thomas

You say in here that Personal attacks are against the rules, yet you allow a unknown person to display his/her outrage against another site and owner with no evidence at all to prove what he/she says is true.

Same as usual, you have the different strokes for different folks.

AND You accuse me of being 'Start raving mad", Yee bloody haa!!

Mini
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