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Ombudsmen Please help

#1 Guest_Enquiry re Ombudsmen_*

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Posted 25 November 2011 - 03:25 PM

Does anyone have anythig to say about Christopher Littlewood? - Ombudsmen Office.

If he wasn't helpful did you find somewhere else to go for help?

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Posted 25 November 2011 - 03:47 PM

bit of a crack-up really

the ombudsmans office is sending out a survey, to ask if the public are satisfired with their assistance...anonymous of course

then on the return pre paid envelope, it is asked that you put senders details lol!

uum thats not oversite, or typical governmental department?

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Posted 28 November 2011 - 11:02 AM

View Postnot their victim, on 25 November 2011 - 03:47 PM, said:

bit of a crack-up really

the ombudsmans office is sending out a survey, to ask if the public are satisfired with their assistance...anonymous of course

then on the return pre paid envelope, it is asked that you put senders details lol!

uum thats not oversite, or typical governmental department?

Unfortunately it was a random survey and they have all been sent out. :(

#4 User is offline   hukildaspida 

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Posted 12 March 2012 - 11:42 AM

Herald reporter's father trapped in building
Last updated 05:00 23/02/2011

Many Timaruvians anxiously tried to contact friends and family in Christchurch after the devastating earthquake struck.

Timaru Herald reporter Matthew Littlewood was among them, as he sought to get hold of his parents, both of whom work in central Christchurch.

Fortunately both were safe, though his father, Assistant Ombudsman Christopher Littlewood, was initially trapped, along with colleagues, in his office building. This is his story, recounted to his son last evening.

"I was working at my office on the sixth floor of the Forsyth Barr building, at the corner of Armagh and Colombo streets, when the earthquake struck. The staircases fell down, and we all ducked under our desks.

"The shakes lasted only slightly more than 30 seconds, but it seemed like a lifetime. An aftershock came not long after, which seemed to go at right angles. Fortunately, my office had an emergency kit, which included safety ropes. The lift was not working, but from our window we could see the Christchurch Cathedral's spire had fallen into the Square.

"Looking the other way, we could see the Pyne Gould Corporation building was shattered – it looked like a massive collapsed cardboard box.

"How anyone could have escaped that wreckage alive is anyone's guess. It was awful.

"A work colleague, John Haynes,
is a keen mountaineer and an experienced Search and Rescue team member.

"He, with the assistance of others, belayed us with ropes tied round our waists and took us two floors down to the top of the carpark building, where we were able to walk down to the ground from there. We would have been trapped in the building for two hours at least.

"John was the last one left – he had to be rescued by a crane. All 14 of us managed to escape without any injuries.

"When I was on the ground, I could see facades of buildings strewn all over the streets. People stood dazed, but perhaps strangely, they were talking to one another, and exchanging stories.

"I spoke to a businessman, who owned two buildings in Colombo St. Both of them were damaged beyond repair.

"He told me that he'd had enough this time, and that he and his wife will now retire, and pick up the insurance. They hope to have a pleasant, and safe, retirement.

"Mum managed to drive home safely shortly after her work was evacuated. We are both fine, but a bit shaken."

- © Fairfax NZ News

Mountaineer 'hero' helps 14 abseil to safety

Last updated 16:32 17/02/2012

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Daniel Tobin

Charley Mann talks to John Haynes who on February 22 abseiled his trapped colleagues out of the Forsyth Barr building.
Our People
Inside the PGC wreckage Her body's numb but her spirit is strong "This is the end" - survivors speak End of a fairytale romance A true Kiwi bloke lost Mountaineer 'hero' helps 14 abseil to safety Darkness fading for widower Victim of an unfortunate set of coincidences Sticking it out in Seabreeze Close Family tragedy inspires will to live

A trained mountain guide who helped his trapped colleagues abseil six storeys to safety insists he is no hero.

John Haynes
was among 15 people stuck on the sixth storey of the Forsyth Barr building at the corner of Armagh and Colombo streets.

"We put it to them: There was a way out. If they wanted to come they could. If they wanted to stay they could stay, " Haynes said.

The way out involved being lowered by rope about 20 metres onto a car park, where those trapped could escape onto the streets.

"The building was going sideways, rocking and then the stairs collapsed from the top to the bottom leaving no obvious means of getting out, " Haynes said.

"The guts of the building fell down 17 storeys. We just had a shell of a building."

Smoke and dust rushed through the building leaving 15 people trapped on the sixth floor when the quake hit.

"We met and the question was what do we do? In my mind there was a danger the building could collapse. The other was of fire."

Haynes said they could have remained "stuck there but nobody would know if we were OK or not".

"It became obvious we needed to get out, " he said.

who works as an investigator for the Ombudsman, knew from his mountaineering experience how to get people down.

He said after the 9/11 disaster staff had installed emergency supplies, including rope, sledge hammers, axes and food in their Christchurch offices.

The trapped workers smashed a window and began preparing to descend the side of the building to safety.

Uncertain about the strength of the ropes, a former Army man "of medium size" was sent down first. "He was pretty gutsy."

The rope held and together with lawyer Grant Cameron, Haynes belayed 14 people down 3 1/2 floors to the top of the car park where people could walk down to the ground floor and escape.

It took three-and-a-half hours with only Haynes and two others then left behind.

"I said I'd get myself down last because I knew how to do that, " Haynes said.

He didn't have to. A crane driver saw the pair waving from the window and stopped "mercifully" to rescue them from the building. "That was fantastic."

Cashmere man Haynes said his colleagues were "a fantastic bunch, no histrionics" who realised it was "a life or death situation".

"I don't think I'm a hero. It was fortunate that I was able to do what I do."

But Assistant Ombudsman Christopher Littlewood, who was among those trapped, insisted Haynes was "a hero".

"John is a cool and calm fellow with huge experience in mountaineering. He's a person who rescued people from mountain sides. I knew I could trust him."

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Posted 13 March 2012 - 05:53 AM

I personally have never found the Ombudsmens office very helpful when I have approached them (on ACC/other matters).

They are very good at telling you to complain elsewhere and not helping clarify exactly where....

Another form of bureaucracy to get through...

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Posted 14 March 2012 - 01:56 AM

I heard littelwood was moved on from the ombudsmens offce leaving behind piles of mismanaged files. does anyone know the actual situation?

Can't sleep expecting that my file is one of the 9000 as it's happened to my file before - several times - its a horror. yet there's been no assistance from acc insensitive claims for the traumatic event where the offender went to prison.

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