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30 April 2013 - 07:08 AM
ACC turning to social media for insight
The state-run insurance company is hiring an analyst to monitor social media.
Rocked by a massive privacy scandal last year, ACC is seeking to restore its battered image and restore the trust of clients.
It is advertising to recruit an online expert to monitor blogs, chatrooms and websites for "consumer sentiment insight".
The $65,000-$80,000 a year communications job is "essential for gauging public opinion and working towards increased trust and confidence in ACC", the ad says.
Corporate communications manager Michael Player admitted ACC did not have any active Facebook or Twitter accounts.
But it has used social media to communicate in the past, during the Christchurch earthquakes and last year's Safety Conference.
"To date our engagement with ACC clients has largely been through traditional channels," he said.
"However, we recognise that social media platforms have become an essential tool in listening to and connecting with the public.
"This position will further help us understand how we can develop our organisation to match our clients' needs," he said.
"The recruitment of a social media analyst will, over time, allow ACC to move beyond monitoring to active participation."
The successful applicant will listen out for and predict "potential problems in the social media space", the job description says. He or she will also "support reputation management" and explore new trends.
Many large brands now employ social media experts to interact with customers.
In late 2011, the Department of the Prime Minister and Cabinet issued guidelines to government departments for using social media.
It recommended monitoring social networking sites, forums and blogs, but warned: "Government activity in some social media websites and forums may not be welcome" and said debate may not be "representative".
The ACC pledged to restore public confidence after revelations it emailed the private details of more than 6700 clients, including 250 sexual abuse cases, to claimant Bronwyn Pullar.
And the corporation came under fire for its harsh treatment of vulnerable clients as it sought to increase rehabilitation rates.
12 April 2013 - 07:43 PM
Arrest after Ryder video broadcast
Last updated 18:17 12/04/2013 Fairfax NZ BACK HOME: Jesse Ryder has returned to Wellington.
Police have arrested a 28-year old Christchurch man and charged him with breaching suppression orders in the Jesse Ryder assault case.
The charge relates to the publication online of video footage of the two men who have been charged with the assault on Ryder.
Police allege that the man posted video footage that he filmed on a cellphone, in breach of suppression orders issued by the court prohibiting the publication of the names or faces of the men charged.
The man was interviewed by police today after he went to the Christchurch central police station.
He has been charged with one count of breaching a suppression order.
He has been remanded on bail to appear in the Christchurch District Court on April 15.
Detective Sergeant Ash Millen said the arrest could serve as a deterrent to people who may have downloaded, accessed or distributed the video in question, or were considering doing so
12 March 2013 - 12:50 PM
- Group: Members
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THISDEED is made the dayof 2006
MICHAELHILLS of 15 Wakelin Street KamoWhangarei ACC Claimant (no longer involved)
JOHNHUNTLEY of 67 Clotworthy Crecent WhangareiACC Claimant
KENNETHMILLER of 218 Happy Valley Road Umawera RD2Okaihau ACC Claimant
A. The Settlor wishesto establish a charitable trust (in this Deed referred to as "theTrust") for the purposes described in Clause 3 of this Deed, and
B. The Settlorcontributes the sum of Ten dollars to establish the Trust; and
C. The Trustees have agreed to enter into thisDeed specifying the purposes of the Trust and providing for its control andgovernment.
Thename of the Trust is ACClaim Whangarei Trust Incorporated, or such other nameas the Trustees shall from time to time determine.
This is the rego of, Acclaim Whangarei as none profit trust, with IRD.
Absolutely nothing to do with anything else re ACCforum or Thomas,
as has been posted elsewhere
Acclaim Whangarei has not been active for some time
as both John H. and myself are not physically able, in both health and location
(John is in OZ and I live further north, and serious health/injury issues are highly restrictive.)
Acclaim Whangarei is open for any able persons to take it and develop and run it.
Web site is active, and will be provided free.
Northland needs a working support group.
IT IS NOT WISE TO STOMP ON THE SLEEPING TIGERS TAIL.
THATS THE WAKE UP CALL FOR DINNER 1
09 February 2013 - 04:52 PM
$5k in exit lunches after ACC clearout
By Claire Trevett CTrevettNZH 5:30 AM Saturday Feb 9, 2013
The hospitality expenses of ACC's chief executive for the last six months of 2012 included Mr Judge's farewell lunch in June at $100 a head for 10 people, as well as a $742 function for former chief executive Ralph Stewart in December.
The most expensive farewell was the $154-a-head function for the departing general manager, Denise Cosgrove, who moved to Australia to become the chief executive of Worksafe Victoria, a health and safety organisation. That cost a total of $1693 for 11 people.
The expenses also included a farewell lunch for an unnamed board member, costing $464 for four people, as well as a $323 welcome lunch for four with the new acting chief executive, David May.
Both Mr Judge and Mr Stewart resigned in the wake of the privacy scandal prompted by ACC's accidentally sending details of thousands of other people's claims to a claimant, Bronwyn Pullar. Two other board members, John McCliskie and Murray Hilder, also left at that time.
Paula Rebstock was installed as the new board chair. A spokeswoman for ACC Minister Judith Collins - who said at the time that the resignations would help with the culture change she expected at ACC - said it was up to the board to decide on the appropriateness of expenses. Ms Collins had not attended any of the functions.
Ms Rebstock said Ms Cosgrove was a senior and long-standing employee and was within the rules, and the holding of the function was at the judgment of the former chief executive, Mr Stewart.
Government department heads were told to rein in their spending in 2010 after revelations of frequent dining at high-end restaurants.
By Claire Trevett CTrevettNZH Email Claire
19 December 2012 - 03:40 PM
MERRY XMAS ALL... May santa be nice to yo all..
and 1 for acc http://accfocus.org/images/63/Xmas.jpg