Posted 16 March 2004 - 09:58 PM
I have a file thats getting to be several inches thick,
quite some time ago a Case Manager( Loss Adjustor) wrote on paper an event, their version is not a true version of events,
seems the Office of the Complaints Investigator, after they "thoroughly investigate your complaint" are really only there to legitimise a lie that began at an acc branch,
that lie it seems, through the processes ACC has in place, has now been endorsed by non other than G.Wilson as being fact., and that issue is not the only discrepency in my file.
and yet i am not on ACC, i have never been paid by them, in fact ACC have been trying hard not to accept a legitimate injury claim that began several years ago,
so this is how the world leading first class injury scheme gets to be so successful, and soon they are to celebrate 30 years,
Delay,Deny,Delay,Destroy,Delay,Decline,Disentitle. ACC's A B C of how they have to operate with their case managers.
Perhaps ACC see that as something to celebrate.
From the broad spectrum of injured people I have met, one cannot escape the sheer scale of hurt and loss one see's when you take the time to listen, it is inescapable. Its got to stop. Case managers and other public servants have far too much power, its got to be put on a leash.
The ACC lies have to stop. enough is enough..