Acclaim Otago Launches Independent ACC survey 11th July 2012
Posted 14 July 2012 - 08:33 AM
Number of downloads: 2
'Exited' claimants survey bid
By John Gibb on Sat, 14 Jul 2012
A national survey launched by ACC claimant support group Acclaim Otago seems likely to shed new light on what has happened to some of the several thousand long-term ACC claimants recently "exited" from the scheme.
Acclaim Otago president Denise Powell, of Dunedin, said the organisation had "become concerned that there is very little independent data available to accurately describe an injured person's experience with ACC".
"We are also concerned that people may be being exited from ACC without first receiving meaningful rehabilitation," Dr Powell said.
ACC recently emphasised rehabilitation always came first, but "we have no simple way of finding out if this is correct or not", she said.
This was "especially obvious" when talking about rehabilitation and the "vocational independence" assessment process.
"ACC does not currently keep data that identifies what happens once a person exits the scheme and we believe that is a huge gap.
"We are hearing anecdotally that people are being exited from ACC without first receiving meaningful rehabilitation." This survey aimed to find out "some of what happens to people who are [current or former] clients of ACC".
"New Zealand has spent billions of dollars on ACC. There's actually no measure of how well it works," she said.
"We hope to use the survey results to make recommendations that will substantially improve the experience of injured people in New Zealand.
"We believe any improvements we can identify to the scheme will benefit not just the ACC and their clients, but potentially generations of New Zealanders to come."
Acclaim Otago (Inc) supports injured people and their families, and has been an incorporated society since May 2003.
In a note for survey participants, Acclaim officials emphasised "the individual results of this survey will in no way be shared with ACC and no identifying information will be released to ACC".
"The aggregated information will be used to identify systemic problems with the ACC scheme," the note said.
Participants can remain anonymous.
"We really hope you will help us collect survey results with which we can make recommendations that will substantially improve the experience of injured people in New Zealand," it said.
Dr Powell is also a member of ACC's Consumers' Outlook Group (COG), an official liaison body which brings together community representatives and senior ACC management.
The lack of follow-up data after long-term ACC claimants had been exited from the scheme had previously been raised at COG meetings, she said.
The independent survey, organised by Acclaim Otago and launched this week, was being undertaken because of "frustration" over a lack of action to remedy problems.
Survey can be found at www.acclaimotago.org Click the link on the left hand side of the page.
A flier is attached to allow you to advertise this survey as widely as possible.
Posted 14 July 2012 - 09:59 AM
there is a group there, that have many misgivings with ACC , and are quite vociferous, however chose not to come to the forum due to personality clashes here....
Tomcat might like to do this???
the more people that can be reached and respond to the questionnaire, the more accurate the figures might be???
I have a few friends, affected by acc, but are not on the forum at all...in fact one hasnt even heard of this place.....
so maybe spreading the word a bit further afield????
would be great to have our own stats.....to disprove the manipulated figures of acc....
Posted 14 July 2012 - 06:19 PM
Posted 15 July 2012 - 07:47 AM
Posted 15 July 2012 - 10:29 AM
Yeeeeeeeeeeeeeeeeeeeeeeeeeep emailed out to some other interested parties ...
Lots of very keen interest and very positive comments.
I'm sure ACC are going to love us all for the positive steps and solid foundation we are all making ...
Posted 15 July 2012 - 01:06 PM
Posted 15 July 2012 - 07:35 PM
Posted 16 July 2012 - 06:49 AM
Posted 17 July 2012 - 12:12 PM
"Never be petty, never be discouraged. Always remember, others may hate you but those who hate you don't win unless you hate them and then you destroy yourself"
"A common mistake that people make when trying to make something completely foolproof is to under estimate the ingenuity of complete fools"
Posted 23 July 2012 - 10:25 PM
And asked them to forward it to those they know to complete?
If you haven't maybe you might like to do so because they too all pay http://www.acc.co.nz levies and they to will be more than happy to complete the survey.
Acclaim Otago (Inc)
Acclaim Otago Launches Independent ACC survey
As a support group for injured people, Acclaim Otago is concerned that there is very little in the way of current and independent data available that accurately describes aspects of an injured person's experience with ACC.
Acclaim Otago’s president, Dr Denise Powell says, “This is especially obvious when talking about rehabilitation and Vocational Independence. We are hearing anecdotally, that people are being exited from ACC without first receiving meaningful rehabilitation”.
ACC has recently said that "rehabilitation always comes first" but Dr Powell says “We have no simple way of finding out if this is correct or not. ACC does not currently keep data that identifies what happens once a person exits the scheme and we believe that is a huge gap. This survey aims to find out what happens to people who are clients of ACC.”
“We hope to use the survey results to make recommendations that will substantially improve the experience of injured people in New Zealand. We believe any improvements we can identify to the scheme will benefit not just the ACC and their clients, but potentially generations of New Zealanders to come” Dr Powell states.
The survey can be found at
By clicking the link on Acclaim Otago’s webpage http://www.acclaimotago.org
Acclaim Otago’s Facebook page http://www.facebook....205011839527714
Posted 02 August 2012 - 10:49 AM
Posted 03 August 2012 - 06:17 PM
Posted 03 August 2012 - 07:23 PM
When I was at my docs last week, I asked her if she had heard about the survey for claimants - she hasnt!!
I didnt have the link with me but I told her about it and could only give her Acclaim Otago to give to claimants to google. She was keen to have it - coz she is like that - good, you know. Gave her the contact as Dr Pollard.
Anyway now Im wondering why her medical center dont have any info on this? Coz theyre an after hours emergency center as well!
And Im also wondering if a claimant googled Acclaim otago, would they be able to see where to take the survey?
Posted 03 August 2012 - 08:31 PM
The NZ Doctor did cover the survey briefly and there was an article in the Otago Daily Times but we are very dependent on people spreading the word as much as possible.
Perhaps I should get someone to design a flier that people can print off and post at their GP's and anywhere else they think would be useful????